How to install osTicket from fantastico

Step 1: Login in cPanel

Login in your a ccount cPanel using url:
domain.com/cpanel/

OR

domain.com:2082/

Step 2: Click Fantastico icon

Navigate to: cPanel >> Software / Services >> Fantastico

Step 3: Click osTicket

On fantastico page, click osTicket from left side menu.

Click “New Installation” link on osTicket page.

Step 4: Fill osTicket installation details

You will be shown a simple form. Fill the form with osTicket installation details like administrator username, Administrator password, Admin e-mail etc.

After filling up the form click “Install osTicket” button.

Step 5:Error message

You may get following error message after clicking “Install osTicket” button.


If you get this error message, simple delete or rename “images” fiolder located in public_html folder.
and click “Install osTicket” button.

You should get following page.


Click “Finish Installation” button.


Fantastico will create required database, database username and install osTicket.

Step 5:Done

Congratulation!! Fantastico has installed osTicket on your account. You should get following page, saying osTicket has been installed on your account.

Still unable to install

If you are still unable to install osTicket on your hosting account, contact your web hosting provider to look into issue.

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